Urgent Care - Dignity Health - Fontana
Location
17051 Sierra Lakes Pkwy Ste 102, Fontana, CA 92336
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What reviewers say
Reviewers at Urgent Care - Dignity Health - Fontana report mixed experiences, with notable issues around wait times, perceived lack of thorough care, billing errors, and occasional positive interactio
Themes summarized from customer reviews (sample of 8)
How long are typical wait times at this urgent care?
Several reviewers reported long wait times, with one mentioning a four-hour wait and another waiting over an hour for discharge papers. Multiple customers noted that wait times felt excessive for urgent care.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
Is the care provided thorough and diagnostic?
Multiple customers felt the care was insufficient, describing brief examinations and dismissals without clear diagnoses. One reviewer specifically mentioned a physician assistant who barely examined a sick child and sent them home with minimal treatment.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
Are there issues with billing or insurance handling?
One reviewer reported billing errors with incorrect codes and difficulty obtaining an itemized bill, leading to potential collection actions despite disputes. This reflects a significant concern about financial transparency.
Source: 1 of 8 reviews • Confidence: low (single report)
Do any reviewers have positive experiences with staff and environment?
Multiple customers praised the helpfulness and compassion of staff, particularly noting a pleasant interaction with Jennifer at reception and a clean clinic environment. These positive aspects contrast with the negative wait time and care quality reports.
Source: 3 of 8 reviews • Confidence: medium-high (positive feedback)
Is the overall recommendation for this urgent care favorable?
The reviews are conflicted: several strongly discourage using the facility due to long waits, perceived lack of thorough care, and billing issues, while others recommend it for its clean environment and helpful staff. Thus, recommendations vary widely.
Source: 8 of 8 reviews • Confidence: medium (conflicting evidence)
Ratings
2.6
★★★★★2.6241 reviews
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Details
- Plus Code
- 4HP8+XR Fontana, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJZZreSB9Mw4AR8mQeO4K-X74
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