Valley Auto Salvage

Several reviewers reported that Valley Auto Salvage did not have the parts they needed for American cars, leading to dissatisfaction.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)

Multiple customers criticized the customer service, describing it as rude, inattentive, and lacking integrity. Some reviewers mentioned long waits without acknowledgment and poor communication.

Source: 5 of 8 reviews • Confidence: high (recurring theme)

• Issues include rude staff, long waits, and refusal to address mistakes.
• Owner perceived as disrespectful and uncaring.

One reviewer felt the offered price for vehicles was significantly low, describing it as a rip-off and advising to compare prices elsewhere.

Source: 1 of 8 reviews • Confidence: low (single instance)

• Reviewer called the offer for a 05 Honda Civic and 07 Chrysler Town and County 'lower than low ball'.

At least one reviewer praised the staff for their helpfulness, integrity, and willingness to go the extra mile despite the part needing to be sold as part of a larger assembly.

Source: 1 of 8 reviews • Confidence: medium-high (positive outlier)

• Staff assisted a distant customer and ensured satisfaction.

Multiple reviews noted poor phone communication, with staff interrupting, being rude, or failing to follow up on inquiries.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

• Examples include being cut off, hung up on, and not receiving promised follow-up calls.