Valley Insured Property Management, Inc.
Location
12180 Ridgecrest Rd STE 106, Victorville, CA 92395
Photos
What reviewers say
Valley Insured Property Management receives mixed reviews, with some praising professionalism and others criticizing lack of transparency.
Themes summarized from customer reviews (sample of 8)
Does Valley Insured Property Management provide transparent communication about listing decisions?
Several reviewers report a lack of transparency, mentioning that the company initially agreed to list a property but later backed out without clear explanation, using vague excuses. One reviewer felt misled and accused the company of lying publicly.
Source: 2 of 8 reviews • Confidence: medium (explicit mention)
How would you describe the overall service quality and professionalism of Valley Insured Property Management?
Multiple customers express high satisfaction, highlighting professionalism, effective tenant placement, timely maintenance, clear communication, and excellent reporting. They praise specific staff members like Drew, Matt, and Shelby for their responsiveness and expertise.
Source: 6 of 8 reviews • Confidence: high (recurring theme)
- Staff praised: Drew, Matt, Shelby, Feliz, Shirley, Ann
- Services highlighted: tenant placement, maintenance, reporting, responsiveness
Are there any concerns about the company's handling of specific property types, such as garages?
One reviewer specifically criticized the company for allegedly refusing to list a garage rental due to a perceived policy, despite the space being secure. The reviewer felt the company was dishonest and blamed them for wasted time.
Source: 1 of 8 reviews • Confidence: low (single conflicting review)
What is the typical response time and communication style of Valley Insured Property Management?
Reviewers frequently mention quick and open communication, with staff readily available to answer questions and address issues. They appreciate timely responses during emergencies, such as a government shutdown affecting tenants.
Source: 5 of 8 reviews • Confidence: high (recurring theme)
- Communication noted as timely and responsive
- Staff responsive during emergencies
Ratings
4.3
★★★★★4.3293 reviews
Hours
Popular Times
Amenities & Details
Accessibility
Planning
Details
- Plus Code
- FPFC+5V Victorville, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ2bsMiWphw4ARO0rCr8RLJ-w
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