Vanguard Tax & Financial

Several reviewers report that Ryan, the primary tax preparer, fails to respond to emails and phone calls, leading to frustration and delays. One client noted zero communication over a month despite repeated requests. However, other customers praise Ryan's responsiveness and willingness to engage in phone conversations without extra charge.

Source: 2 of 5 reviews • Confidence: medium (conflicting themes)

Multiple customers highlight that Vanguard Tax & Financial stays up-to-date with new government rulings, which they consider a major challenge in the current environment. This compliance is frequently praised.

Source: 2 of 5 reviews • Confidence: high (explicit mention)

Several reviewers commend Ryan for being personally concerned with his clients, offering extensive phone conversations without additional fees, and being described as a truly nice person.

Source: 2 of 5 reviews • Confidence: high (explicit mention)

Reviews are mixed regarding trustworthiness. While many customers express confidence and satisfaction, one reviewer explicitly warns against trusting the service, alleging they take client information and money without delivering promised results.

Source: 2 of 5 reviews • Confidence: medium (conflicting evidence)