Veronica's Insurance

Multiple customers reported being charged more than quoted, with one reviewer stating they were charged $205 over the quoted premium and another alleging theft of $1,217 due to unexpected charges. These reviews suggest potential hidden fees or misleading quotes.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)

Five of eight reviewers praised the customer service, highlighting knowledgeable and patient staff such as Patricia, Paty, and Sergio L., who made the insurance process easy and understandable.

Source: 5 of 8 reviews • Confidence: high (recurring theme)

One reviewer criticized the business for lacking community consideration, refusing to work with local officials to resolve a trash accumulation issue caused by a nearby homeless encampment, and failing to contact the trash company despite multiple attempts.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

Positive reviews indicate that staff like Patricia and Paty provide clear explanations and make the insurance process understandable, suggesting good responsiveness to policy-related inquiries.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)