Vetco Total Care
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What reviewers say
Vetco Total Care receives mixed reviews, with praise for staff professionalism and care, but criticism over appointment policies and perceived push for unnecessary tests.
Themes summarized from customer reviews (sample of 8)
Does Vetco Total Care provide thorough and compassionate veterinary care?
Multiple customers highlight the professionalism and thoroughness of the staff, noting that veterinarians like Dr. Wilson, Dr. Pagel, and Dr. Kim were gentle, patient, and answered all questions. Pets were treated with care and attention, and many guests felt their concerns were addressed positively.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
Are there concerns about unnecessary medical tests or procedures at Vetco Total Care?
One reviewer felt pressured to purchase additional tests for puppy vaccinations that were later obtained elsewhere at a lower cost. This suggests some guests perceive a push for extra services.
Source: 1 of 8 reviews • Confidence: low (single negative account)
How reliable are appointment confirmations and scheduling at Vetco Total Care?
Several reviews mention issues with appointment confirmations, including texts that did not alert clients to slot changes and appointments being unlisted hours before the visit, leading to frustration and missed time.
Source: 2 of 8 reviews • Confidence: medium (recurring theme)
Is Vetco Total Care affordable compared to other veterinary clinics?
Guests often mention that services felt affordable, with one noting they paid significantly less than other clinics for similar care, while another found the extra care options out of their price range.
Source: 2 of 8 reviews • Confidence: medium (mixed evidence)
Do customers recommend Vetco Total Care for their pets?
Overall, the majority of reviewers recommend Vetco Total Care, praising the staff and care provided, though a few negative experiences with scheduling and perceived unnecessary tests led some to seek alternatives.
Source: 5 of 8 reviews • Confidence: medium-high (predominant positive sentiment)
Ratings
4.3
★★★★★4.3255 reviews
Location
27580 W Lugonia Ave, Redlands, CA 92374
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Amenities
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Details
- Plus Code
- 3QCX+H3 Redlands, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ7Wbjx16q3IARJdphmWQPJv8
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