Victor Valley Family Clinic
Location
15237 Eleventh St SUITE C, Victorville, CA 92395
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What reviewers say
Victor Valley Family Clinic receives praise for friendly staff and attentive doctor Dr. Nicole McFarland, though one review reports poor service and communication issues.
Themes summarized from customer reviews (sample of 8)
Is Dr. Nicole McFarland attentive to patient concerns?
Multiple customers highlight that Dr. Nicole McFarland listens carefully to patient concerns, validates them, and explains medical matters clearly, making patients feel comfortable and well-understood.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
How would you describe the friendliness of the staff at Victor Valley Family Clinic?
Guests often mention the staff are friendly, welcoming, and helpful, contributing to a positive overall experience.
Source: 7 of 8 reviews • Confidence: high (recurring theme)
Are there any reports of poor service or communication issues?
One review criticizes the clinic for rude medical assistants, delayed referral processing, lack of apology, and poor customer service, indicating a significant dissatisfaction.
Source: 1 of 8 reviews • Confidence: low (single conflicting review)
Does the clinic handle medical record requests appropriately?
The negative review alleges that the clinic attempted to deny a medical record request without proper justification, requiring intervention to rectify the issue, suggesting potential procedural shortcomings.
Source: 1 of 8 reviews • Confidence: low (specific incident)
Ratings
4.1
★★★★★4.129 reviews
Hours
Popular Times
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Details
- Plus Code
- GPH5+66 Victorville, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJy0HYuiVlw4AR0R5oaVkHh6M
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