Victoria Animal Hospital

Several reviewers praised the staff, especially mentioning Ms. Megan for her helpful and thoughtful attitude. However, some customers felt the office and veterinary team lacked customer service skills and were pushy about additional services.

Source: 5 of 8 reviews • Confidence: medium-high (explicit mention)

• Office staff noted as fantastic in one review.

Multiple customers reported unexpected additional charges, such as pre-anesthetic bloodwork not disclosed during phone quotes, leading to higher-than-expected costs. One reviewer felt the pricing was significantly higher than comparable clinics for a similar procedure.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

• Unexpected $240 charge for bloodwork not mentioned over the phone.

A few reviews highlighted last-minute cancellations or rescheduling of appointments due to overlooked vaccine requirements or procedural constraints, causing frustration for pet owners who had planned ahead.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

• Spay appointment canceled at last minute due to vaccine timing.

Positive reviews frequently commend the hospital for compassionate care, thoroughness, and knowledge, with patients feeling their pets were treated with love and received effective treatment. Conversely, negative reviews accuse the clinic of being money-hungry and unnecessarily ordering tests.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

• Highly recommended for sick pets and routine care.