Victorville Chevrolet Cadillac

Multiple customers highlight the professionalism and courtesy of salespeople such as Isiah, Jimmy Ramirez, Christian, and Kyle, describing them as respectful, knowledgeable, and instrumental in making the purchase experience pleasant. However, one reviewer criticizes a sales manager for poor treatment. Overall, the buying experience is frequently praised for its efficiency and attention to detail.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Several reviews express strong dissatisfaction, alleging that the dealership lied about vehicle stock, wasted customers' time with false promises, and added undisclosed fees after initial agreements. One reviewer reported being misled about a car's availability and then hung up on when seeking clarification.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

One reviewer reports a check engine light issue within 12 hours of purchasing a 2023 vehicle, with ongoing delays in repairs and a rental provided. Another criticizes a Traverse for brake problems that were initially dismissed as normal wear but later required costly repairs, alleging gaslighting. These reviews suggest potential reliability and service quality issues.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

A negative review highlights that the dealership initially promised a price matching AutoTrader listings but later added mandatory dealer add-ons not disclosed upfront, significantly increasing the final cost. This indicates a lack of transparency in pricing negotiations.

Source: 1 of 8 reviews • Confidence: low (single instance)