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Victorville Chevrolet

Chevrolet dealer● Unknown Hours
★★★★★4.4(4,318)
Victorville Chevrolet

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What reviewers say

Victorville Chevrolet receives praise for exceptional customer service and helpful staff, though one customer reports unresolved car issues.

Themes summarized from customer reviews (sample of 8)

What do customers say about the service and staff at Victorville Chevrolet?

Multiple customers highlight the exceptional service and professionalism of the staff, mentioning specific individuals like Jimmy, Kristina, Christian, Raul, Amadeo, Craig, Austin Barden, Fernando, and Kyle. They describe the team as patient, helpful, attentive, and genuinely caring, creating a stress-free and enjoyable car-buying experience.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

Are there any reports of unresolved issues with vehicles purchased from Victorville Chevrolet?

One reviewer reports significant problems with a new 2025 Chevrolet Equinox, including multiple technical failures and delayed repairs, expressing strong dissatisfaction and considering legal action. This contrasts with the overwhelmingly positive experiences described by other reviewers.

Source: 1 of 8 reviews • Confidence: low (single conflicting report)

Did any customers mention specific individuals who went above and beyond?

Several reviews specifically commend Austin Barden for his next-level service, including airport pickup and personal assistance with car details. Jimmy Felix is also highlighted for outstanding customer service during a car purchase.

Source: 2 of 8 reviews • Confidence: medium (specific names mentioned)

What issues were raised regarding after-sales service?

One customer reported a prolonged delay in replacing lost rim covers after an oil change and tire rotation, expressing frustration over the lack of resolution and poor follow-up.

Source: 1 of 8 reviews • Confidence: low (single after-sales complaint)

Ratings

4.4

★★★★★4.4

4,318 reviews

5★
3,449
4★
175
3★
91
2★
95
1★
508

Location

15425 Dos Palmas Rd, Victorville, CA 92392

VictorvilleCA92392

Hours

Monday7 AM–8 PM
Tuesday7 AM–8 PM
Wednesday7 AM–8 PM
Thursday7 AM–8 PM
Friday7 AM–8 PM
Saturday8 AM–8 PM
Sunday9:30 AM–8 PM

Popular Times

6a
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
7p
8p
9p
10p
11p

Amenities & Details

Service options

In-store shoppingOnsite services

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Offerings

Car rentalOil changeRepair servicesUsed goods

Planning

Appointment required

Payments

ChecksCredit cardsDebit cardsNFC mobile payments

Parking

Paid parking lot

Details

Plus Code
FMXC+HX Victorville, California
Timezone
America/Los_Angeles
Google Place ID
ChIJ9QcNZpVlw4AR_jKsN97oHf4

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