Vigil Carlos R DO
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What reviewers say
Dr. Vigil is praised for his compassionate care, but office operations receive criticism for poor phone service and long wait times.
Themes summarized from customer reviews (sample of 8)
How would you describe the quality of care provided by Dr. Vigil?
Multiple customers consistently highlight Dr. Vigil's compassionate, caring, and thorough approach, noting that he takes time to explain everything and listens attentively. One reviewer even credited him with saving their life, describing him as the most caring doctor they have ever met.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
What are common complaints about the office's operational practices?
Several reviewers criticize the office's phone service, noting that calls are often unanswered during posted office hours and that appointments must be made in person due to poor call response. Additionally, one reviewer reported waiting hours past their scheduled appointment, describing the wait as unprofessional.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
- Phone service issues: calls often unanswered
- Appointment scheduling requires in-person visit
- Long wait times past scheduled appointments
Do patients feel valued and attended to during their visits?
Guests often mention feeling listened to and valued, with staff described as kind and considerate. The thoroughness of Dr. Vigil's examinations is frequently noted as a positive aspect, despite occasional wait times.
Source: 5 of 8 reviews • Confidence: medium-high (positive feedback on staff and doctor attentiveness)
- Staff are kind and considerate
- Doctor explains everything thoroughly
Is there any conflict in the reviews regarding Dr. Vigil's care versus office operations?
Yes, while care quality receives high praise, operational issues such as poor phone service and long waits are repeatedly mentioned as frustrating and unacceptable, highlighting a contrast between excellent medical care and subpar administrative practices.
Source: 2 of 8 reviews • Confidence: medium (conflicting themes)
Ratings
4.0
★★★★★4.011 reviews
Location
7974 Haven Ave #210, Rancho Cucamonga, CA 91730
Hours
Popular Times
Amenities & Details
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Details
- Plus Code
- 4C5F+C7 Rancho Cucamonga, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJWeKYYt81w4ARKWsJsArHrXk
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