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Vigil Carlos R DO

Internist● Unknown Hours
4.0(11)
Vigil Carlos R DO

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What reviewers say

Dr. Vigil is praised for his compassionate care, but office operations receive criticism for poor phone service and long wait times.

Themes summarized from customer reviews (sample of 8)

How would you describe the quality of care provided by Dr. Vigil?

Multiple customers consistently highlight Dr. Vigil's compassionate, caring, and thorough approach, noting that he takes time to explain everything and listens attentively. One reviewer even credited him with saving their life, describing him as the most caring doctor they have ever met.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

What are common complaints about the office's operational practices?

Several reviewers criticize the office's phone service, noting that calls are often unanswered during posted office hours and that appointments must be made in person due to poor call response. Additionally, one reviewer reported waiting hours past their scheduled appointment, describing the wait as unprofessional.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

  • Phone service issues: calls often unanswered
  • Appointment scheduling requires in-person visit
  • Long wait times past scheduled appointments

Do patients feel valued and attended to during their visits?

Guests often mention feeling listened to and valued, with staff described as kind and considerate. The thoroughness of Dr. Vigil's examinations is frequently noted as a positive aspect, despite occasional wait times.

Source: 5 of 8 reviews • Confidence: medium-high (positive feedback on staff and doctor attentiveness)

  • Staff are kind and considerate
  • Doctor explains everything thoroughly

Is there any conflict in the reviews regarding Dr. Vigil's care versus office operations?

Yes, while care quality receives high praise, operational issues such as poor phone service and long waits are repeatedly mentioned as frustrating and unacceptable, highlighting a contrast between excellent medical care and subpar administrative practices.

Source: 2 of 8 reviews • Confidence: medium (conflicting themes)

Ratings

4.0

4.0

11 reviews

5
7
4
0
3
2
2
1
1
1

Location

7974 Haven Ave #210, Rancho Cucamonga, CA 91730

Rancho CucamongaCA91730

Hours

Monday10 AM–7 PM
Tuesday10 AM–7 PM
Wednesday9 AM–1 PM
Thursday10 AM–7 PM
FridayClosed
SaturdayClosed
SundayClosed

Popular Times

Amenities & Details

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroom

Amenities

Restroom

Planning

Appointment requiredAppointments recommended

Payments

Credit cardsDebit cardsNFC mobile payments

Details

Plus Code
4C5F+C7 Rancho Cucamonga, California
Timezone
America/Los_Angeles
Google Place ID
ChIJWeKYYt81w4ARKWsJsArHrXk

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