VISION EXPRESS OPTOMETRY

Multiple customers highlight excellent service, noting friendly and welcoming staff, thorough eye exams, and helpful assistance in selecting eyewear. One review specifically praises Dr. Delgado as friendly, professional, and knowledgeable. However, a few reviews criticize the front desk for poor customer service, charging for electronic prescription copies, and unclear communication about copays.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

Guests often mention the kindness, professionalism, and genuine care provided by the staff, including receptionists like Saidi, Laura, Raquel, Sadie, and the doctor herself. They appreciate clear explanations during exams and patience when selecting glasses.

Source: 6 of 8 reviews • Confidence: high (recurring theme)

Several reviews note dissatisfaction with the front desk, including being charged for electronic prescription copies, unclear communication about copays, and a requirement for cash or debit cards over tap payments, leading to missed appointments.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

One review mentions a slightly longer wait time to see the doctor due to only one doctor on staff, but still rates the experience as 10/10, indicating that while waiting may be longer, the overall service compensates for it.

Source: 1 of 8 reviews • Confidence: low (single mention)