Walgreens

Several reviewers report consistently poor customer service, describing staff as unprofessional, rude, and lacking empathy. Specific complaints include abrupt hang-ups, attitude, and hostile behavior from pharmacy staff, particularly during night shifts. Wait times are frequently noted as excessively long.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

• Issues span multiple staff members and shifts.
• Corporate action is repeatedly suggested by dissatisfied customers.

One review praises a pharmacist named Jeet for going above and beyond with excellent service, indicating that not all experiences are negative.

Source: 1 of 8 reviews • Confidence: medium (single positive outlier)

Multiple customers mention long wait times, with some reporting waits of two hours or more, contributing to frustration and prompting them to switch to alternative pharmacies.

Source: 4 of 8 reviews • Confidence: high (recurring theme)

• Wait times are a common complaint across different days and times.

One review alleges unethical behavior, citing a manager justifying changes to store hours and questioning the presence of ethical workers, suggesting deeper systemic issues.

Source: 1 of 8 reviews • Confidence: medium (specific allegation)

One review describes a staff member using racial slurs and profanity in response to a simple request for a USB cable, highlighting a severe misconduct incident.

Source: 1 of 8 reviews • Confidence: medium (specific incident)