Walgreens

Multiple customers report extremely long hold times, often exceeding 30 minutes, with some experiences lasting over an hour and being hung up on.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

• Phone issues recurring across multiple reviews.

Several reviewers mention understaffing, leading to long waits and employees failing to acknowledge customers at the pickup counter.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

• State probation noted by one reviewer.

One review describes outstanding service where a pharmacist and tech went above and beyond to resolve a prescription issue, providing personalized recommendations and additional OTC help.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

• Service described as above and beyond, bringing emotional relief.

Multiple reviews indicate that the pharmacy often lacks key medications, such as anxiety and ear infection drugs, leading customers to seek alternatives elsewhere.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

• Medication unavailability noted for common prescriptions.