Walgreens

Multiple customers report significant delays, with prescriptions not ready when expected and multiple visits required. One review noted a prescription promised by 4 PM was still unavailable three hours later, and another mentioned a medication not stocked for five months despite repeated calls.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Guests often mention long wait times, with drive-thru customers waiting 30 minutes without service and in-store lines causing hour-long delays. One review specifically cites a 30-minute drive-thru wait with no window service.

Source: 4 of 8 reviews • Confidence: high (recurring theme)

Several reviewers describe the service as poor, with staff ignoring customers, placing them on hold for hours, and exhibiting unprofessional behavior such as discussing ignoring customers based on appearance. One manager transfer left the caller with an answering service instead of resolving the issue.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

One review stands out as positive, mentioning that a specific employee named Kevin went above and beyond to assist, walking to the pharmacy to answer questions promptly. However, this is an exception among predominantly negative feedback.

Source: 1 of 8 reviews • Confidence: medium (single positive instance)