Walgreens
Drugstore chain with health & beauty aids, prescriptions & photo services, plus mini-mart basics.
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What reviewers say
Walgreens reviews highlight mixed experiences with pharmacy service quality and customer interactions.
Themes summarized from customer reviews (sample of 8)
How is the customer service at the pharmacy?
Multiple customers report poor pharmacy customer service, citing long wait times on the phone, unhelpful pharmacists, and instances of prescriptions being canceled without notice. One physician reported a critical error affecting patient care. However, a few reviewers praised individual staff members like James for excellent service.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
- Pharmacy wait times: >45 minutes (multiple reports)
- Prescription errors: at least one reported cancellation without notice
Are photo services reliable at this Walgreens?
One reviewer specifically noted that passport photos from this location were not accepted by the Department of State, suggesting potential quality or compliance issues with photo services.
Source: 1 of 8 reviews • Confidence: low (single isolated report)
- Photo service reliability: questionable for official documents
How responsive is the management to customer complaints?
Several reviews indicate that management does not address or improve the poor service, as evidenced by repeated bad reviews about the pharmacy and lack of response to customer concerns.
Source: 2 of 8 reviews • Confidence: medium (recurring theme)
- Management responsiveness: perceived as lacking
Are there any staff members who provide excellent service?
At least one reviewer praised James for being light-hearted, funny, and providing incredible service, significantly improving their experience.
Source: 1 of 8 reviews • Confidence: medium (positive anecdote)
- Positive staff interaction: James
Ratings
3.2
★★★★★3.2118 reviews
Location
1301 W Base Line St, San Bernardino, CA 92411
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Offerings
Planning
Payments
Details
- Plus Code
- 4MCP+75 San Bernardino, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJYYrNqwJTw4AR2Gt1z9GhE6w
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