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Walgreens

Drug store$$● Unknown Hours
★★★★★3.2(118)
Walgreens

Drugstore chain with health & beauty aids, prescriptions & photo services, plus mini-mart basics.

Photos

All
By owner
Street View & 360°

What reviewers say

Walgreens reviews highlight mixed experiences with pharmacy service quality and customer interactions.

Themes summarized from customer reviews (sample of 8)

How is the customer service at the pharmacy?

Multiple customers report poor pharmacy customer service, citing long wait times on the phone, unhelpful pharmacists, and instances of prescriptions being canceled without notice. One physician reported a critical error affecting patient care. However, a few reviewers praised individual staff members like James for excellent service.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

  • Pharmacy wait times: >45 minutes (multiple reports)
  • Prescription errors: at least one reported cancellation without notice

Are photo services reliable at this Walgreens?

One reviewer specifically noted that passport photos from this location were not accepted by the Department of State, suggesting potential quality or compliance issues with photo services.

Source: 1 of 8 reviews • Confidence: low (single isolated report)

  • Photo service reliability: questionable for official documents

How responsive is the management to customer complaints?

Several reviews indicate that management does not address or improve the poor service, as evidenced by repeated bad reviews about the pharmacy and lack of response to customer concerns.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

  • Management responsiveness: perceived as lacking

Are there any staff members who provide excellent service?

At least one reviewer praised James for being light-hearted, funny, and providing incredible service, significantly improving their experience.

Source: 1 of 8 reviews • Confidence: medium (positive anecdote)

  • Positive staff interaction: James

Ratings

3.2

★★★★★3.2

118 reviews

5★
51
4★
14
3★
4
2★
5
1★
44

Location

1301 W Base Line St, San Bernardino, CA 92411

San BernardinoCA92411

Hours

Monday8 AM–10 PM
Tuesday8 AM–10 PM
Wednesday8 AM–10 PM
Thursday8 AM–10 PM
Friday8 AM–10 PM
Saturday8 AM–10 PM
Sunday8 AM–10 PM

Popular Times

6a
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
7p
8p
9p
10p
11p

Amenities & Details

Service options

Curbside pickupDeliveryDrive-throughIn-store pickupOnsite services

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Offerings

Passport photos

Planning

Quick visit

Payments

Credit cardsDebit cardsNFC mobile paymentsSNAP/EBT

Details

Plus Code
4MCP+75 San Bernardino, California
Timezone
America/Los_Angeles
Google Place ID
ChIJYYrNqwJTw4AR2Gt1z9GhE6w

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