Walgreens Pharmacy
Department of the Walgreens chain providing prescription medications & other health-related items.
Location
15318 Roy Rogers Dr, Victorville, CA 92394
Photos
What reviewers say
Walgreens Pharmacy reviews highlight long wait times, rude staff, and policy misunderstandings.
Themes summarized from customer reviews (sample of 8)
How long are typical wait times for prescription pickup at Walgreens Pharmacy?
Multiple customers report excessively long wait times, especially in the drive-through, often exceeding an hour. One reviewer waited about an hour despite the prescription being pre-approved.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
Is the customer service at Walgreens Pharmacy generally rude or unhelpful?
Several reviewers describe staff as rude and lacking empathy. Instances include a caller named Kelly being extremely rude, and a manager refusing service without proper justification.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
Are there issues with staff understanding pharmacy policies, such as loading cash onto authorized user accounts?
One reviewer experienced a manager incorrectly denying service for an authorized user, leading to wasted time and money. The manager lacked proper knowledge of policy allowances.
Source: 1 of 8 reviews • Confidence: medium (specific incident)
Is the pharmacy understaffed, contributing to long hold times on the phone?
At least one reviewer reports being on hold for 20 minutes with intermittent answers, suggesting potential understaffing.
Source: 1 of 8 reviews • Confidence: medium (specific incident)
Do reviewers recommend alternative pharmacies over Walgreens Pharmacy?
Multiple customers state they will switch to CVS or Walmart pharmacies due to better service and shorter wait times.
Source: 3 of 8 reviews • Confidence: high (recurring theme)
Ratings
3.3
★★★★★3.3150 reviews
Hours
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Amenities & Details
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Details
- Plus Code
- GMCC+V5 Victorville, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJmyhHd7llw4ARlP0LkBR2QM0
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