Walgreens Pharmacy
Department of the Walgreens chain providing prescription medications & other health-related items.
Location
3320 Chino Hills Pkwy, Chino Hills, CA 91709
Photos
What reviewers say
Walgreens Pharmacy reviews highlight mixed experiences with service quality, staffing, and convenience.
Themes summarized from customer reviews (sample of 8)
Is the customer service at Walgreens Pharmacy generally positive?
Multiple customers praise the pharmacy staff, noting excellent service from manager Carlos and employee Griselda, and describing the pharmacy as having great customer service. However, one reviewer gave a very negative rating, stating 'Very bad service. Deserve 0 star.'
Source: 5 of 8 reviews • Confidence: medium (mixed reviews)
Are there issues with medication availability and wait times?
Several reviewers report difficulties obtaining long-term medications, with one noting they never have the medicine on hand and must wait. Another mentions a slow drive-thru experience.
Source: 2 of 8 reviews • Confidence: low (limited evidence)
How are the operating hours and staffing levels perceived?
One reviewer criticizes short hours, long lunches, and frequent closures due to staffing shortages, making it inconvenient for working disabled patients. Another mentions being on hold repeatedly when calling.
Source: 1 of 8 reviews • Confidence: low (single mention)
Is the pharmacy app functional?
A reviewer explicitly states that the app does not work well and that refills are not processed promptly, indicating systemic issues with the app.
Source: 1 of 8 reviews • Confidence: low (specific complaint)
Are there concerns about appointment reliability?
One reviewer reports that despite scheduling a vaccine appointment at 5 PM, they were asked to wait until 6 PM, suggesting appointments are not reliable.
Source: 1 of 8 reviews • Confidence: low (specific incident)
Is the pricing considered fair?
One reviewer notes that while the pharmacy is pricy, the staff is great, indicating a trade-off between cost and service quality.
Source: 1 of 8 reviews • Confidence: low (specific comment)
Are there any positive remarks about the pharmacy's overall experience?
Several reviewers highlight the pharmacy's good customer service and describe it as 'fantástica' (fantastic) in Spanish, reflecting a positive overall experience for some customers.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
Ratings
3.3
★★★★★3.310 reviews
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Details
- Plus Code
- X7M9+77 Chino Hills, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJWzsJrlbN3IAR0ONjdXbdHS8
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