Walgreens Pharmacy

Multiple customers report waiting 30 minutes to over an hour for prescription pickup or services such as COVID-19 shots. One review noted a 40-minute wait to drop off prescriptions, while another mentioned a 2-hour wait for a nasal spray.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

• Wait times often exceed 30 minutes.
• Staffing shortages noted after Rite Aid closed.

Several reviewers experienced delays and missing prescriptions. One review mentioned waiting 30-45 minutes only to find one item unavailable, and another reported a prescription not being ready despite prior assurance.

Source: 4 of 8 reviews • Confidence: medium (recurring theme)

• Prescription fulfillment delays are common.
• Staff often overwhelmed, leading to errors.

One reviewer criticized the online system for allowing appointments during store closure hours and failing to transmit completed questionnaires to the pharmacy, requiring re-entry of information in person.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

• Online vaccine appointment system is unreliable.

Customers frequently mention long hold times on the phone and rudeness from staff. One review described the pharmacist as incompetent and another noted a phone call being hung up on.

Source: 4 of 8 reviews • Confidence: medium (recurring theme)

• Phone support is often slow and unresponsive.
• Staff behavior described as rude or incompetent.