Walgreens Pharmacy
Department of the Walgreens chain providing prescription medications & other health-related items.
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What reviewers say
Walgreens Pharmacy in Hemet receives mixed reviews, with praise for friendly staff and service, but complaints about prescription errors and phone issues.
Themes summarized from customer reviews (sample of 8)
Is the service at this Walgreens Pharmacy reliable for prescription accuracy?
Several reviewers report issues with prescription accuracy, noting multiple instances of receiving the wrong medication, which they liken to a 'restaurant drive-thru mistake.' This has led some to consider switching pharmacies.
Source: 1 of 8 reviews • Confidence: low (single negative review)
How is the phone service and responsiveness of the pharmacy staff?
One reviewer experienced repeated hang-ups when calling for essential medications, describing the service as 'the worst pharmacy in Hemet.' Conversely, another reviewer praised the staff for answering promptly and assisting with a prescription transfer without issues.
Source: 2 of 8 reviews • Confidence: medium (conflicting themes)
What is the quality of customer service and staff friendliness at this Walgreens Pharmacy?
Multiple customers highlight friendly and competent staff, with several giving top ratings (5 stars) for excellent service, helpful pharmacists, and a warm, hospitable atmosphere reminiscent of a small town.
Source: 5 of 8 reviews • Confidence: high (recurring positive theme)
Are there any issues with the drive-thru pickup process?
One reviewer noted that the drive-thru lane was blocked off in 2025, causing inconvenience, and mentioned a recurring issue where a customer in front of them engaged in a lengthy conversation, delaying the pickup line.
Source: 1 of 8 reviews • Confidence: medium (specific incident)
How user-friendly is the Walgreens website for prescription management?
One reviewer found the website handy for reordering prescriptions but reported conflicting status updates (e.g., awaiting approval vs. out of stock) and miscommunication with their PCP office over fax authorizations.
Source: 1 of 8 reviews • Confidence: medium (specific technical feedback)
Ratings
4.0
★★★★★4.022 reviews
Location
2261 W Esplanade Ave, San Jacinto, CA 92582
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Details
- Plus Code
- QXFV+7H San Jacinto, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ_duvAT9m24AR3bPOD6z5aXU
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