Walgreens Pharmacy
Department of the Walgreens chain providing prescription medications & other health-related items.
Location
12184 Palmdale Rd, Victorville, CA 92392
Photos
What reviewers say
Walgreens Pharmacy reviews highlight both excellent customer service and significant staffing and scheduling issues.
Themes summarized from customer reviews (sample of 8)
Is the Walgreens Pharmacy staff generally friendly and helpful?
Multiple customers describe the pharmacy staff as very friendly and helpful, with instances of kind gestures like receiving a candy cane with a prescription and positive feedback on flu shot administration.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
Are there concerns about pharmacy staffing and service quality?
Several reviewers note that the pharmacy is understaffed, lacks technicians, and suffers from poor communication and customer service skills. Some mention long waits and missed appointment times.
Source: 4 of 8 reviews • Confidence: high (recurring theme)
Does the pharmacy adhere to its posted hours?
Multiple reviews report that the pharmacy does not follow its posted hours, with instances of being closed when expected to be open and staff closing early.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
Are there specific issues with prescription refills and insurance communication?
One review explicitly states that the pharmacy fails to inform customers about prescription refill issues, insurance problems, or coverage limitations, indicating a lack of proactive communication.
Source: 1 of 8 reviews • Confidence: medium (explicit mention)
Ratings
4.1
★★★★★4.127 reviews
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Details
- Plus Code
- GJ42+WF Victorville, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJNy6jOBpvw4AR-Lmk8hDlU3Y
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