Walgreens Pharmacy
Department of the Walgreens chain providing prescription medications & other health-related items.
Location
11121 Sierra Ave., Fontana, CA 92337
Photos
What reviewers say
Multiple recent reviews criticize Walgreens Pharmacy for long wait times, understaffing, and poor customer service.
Themes summarized from customer reviews (sample of 8)
How long are wait times at Walgreens Pharmacy?
Several reviewers report extremely long wait times, with drive-thru lines sometimes not moving for 30 minutes or more, and pharmacy services taking hours instead of the expected time.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
Is the pharmacy understaffed?
Multiple customers note that the pharmacy is understaffed, leading to significant delays and backups.
Source: 4 of 8 reviews • Confidence: high (recurring theme)
What is the general sentiment about customer service at Walgreens Pharmacy?
Guests often mention a lack of empathy and poor customer service, describing the staff as unfriendly and unprofessional.
Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)
Are there concerns about fairness or bias in service?
One review alleges racial bias, stating that Latino customers receive preferential treatment while others are judged harshly.
Source: 1 of 8 reviews • Confidence: low (single mention)
How does the prescription pickup process compare to expectations?
A few reviewers report that prescription pickup takes longer than expected, sometimes requiring two business days instead of the usual hour.
Source: 2 of 8 reviews • Confidence: medium (limited evidence)
Ratings
2.7
★★★★★2.719 reviews
Hours
Popular Times
Amenities & Details
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Offerings
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Parking
Details
- Plus Code
- 3H28+H5 Fontana, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJS7reZkiz3IARsQIWBvZ3KIU
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