Walgreens Pharmacy
Department of the Walgreens chain providing prescription medications & other health-related items.
Location
33060 Antelope Rd, Murrieta, CA 92563
Photos
What reviewers say
Walgreens Pharmacy reviews highlight both positive customer service experiences and concerns about prescription processing delays and staffing levels.
Themes summarized from customer reviews (sample of 8)
How reliable is Walgreens Pharmacy for timely prescription fulfillment?
Several reviewers report delays in prescription processing, with multiple instances of prescriptions being 'still working on it' even after a few days or when urgent medications like blood thinners were needed. One review noted a 45-minute wait only to be told the medication could not be obtained. These experiences suggest potential reliability issues with prescription fulfillment.
Source: 4 of 8 reviews • Confidence: medium (explicit mention)
What is the general quality of customer service at Walgreens Pharmacy?
Multiple customers praise the pharmacy staff for being kind, patient, and attentive, with specific compliments on individual pharmacists like Curtis and the pharmacy manager. Guests often mention an overall improvement in staff knowledge and attitude, describing the service as the best in the area.
Source: 5 of 8 reviews • Confidence: high (recurring theme)
Are there concerns about staffing levels at Walgreens Pharmacy?
A few reviews indicate that the pharmacy can be busy and may appear understaffed, leading to longer wait times, especially when customers need assistance that requires significant time on the computer. This suggests occasional staffing challenges.
Source: 2 of 8 reviews • Confidence: medium (limited evidence)
How does Walgreens Pharmacy compare to competitors like Rite Aid in terms of customer service?
One reviewer, recalling a past experience in Whittier, expressed hope that Walgreens had improved, stating that Rite Aid offers better customer service and pharmacy service in their regular store. This reflects a perception that Walgreens may lag behind competitors in overall service quality.
Source: 1 of 8 reviews • Confidence: low (single perspective)
Ratings
3.8
★★★★★3.810 reviews
Hours
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Amenities & Details
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Details
- Plus Code
- JRRM+96 Murrieta, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ7Uqs3KVi24ARoxLDU6HrvLo
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