Walmart Pharmacy
Location
58501 29 Palms Hwy, Yucca Valley, CA 92284
Photos
What reviewers say
Walmart Pharmacy reviews highlight both excellent service and significant complaints about delays, rudeness, and poor communication.
Themes summarized from customer reviews (sample of 8)
How long does it typically take for prescriptions to be filled at Walmart Pharmacy?
Several reviewers report long wait times, with one mentioning an 8‑month delay for one medicine and another noting a 2‑month wait for another. Conversely, one reviewer states prescriptions are filled within hours. Overall, wait times are inconsistent, with some experiencing very short fills and others facing months‑long delays.
Source: 5 of 8 reviews • Confidence: medium (mixed evidence)
Is the staff at Walmart Pharmacy generally friendly and helpful?
Multiple customers praise the staff, describing them as kind, polite, cheerful, and patient, especially noting a worker named Angel who is repeatedly highlighted as sweet and pleasant. However, several reviews describe the staff as rude, unfriendly, and unprofessional, with specific complaints about a technician and a pharmacist named Melissa.
Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)
Does Walmart Pharmacy offer good customer service for urgent or specialized medications?
Reviews indicate mixed experiences: one reviewer successfully obtained transplant drugs with assistance, while another reports a pharmacist refusing to help and hanging up on a caller needing urgent transplant medication. Additionally, a review mentions a 5‑hour wait for insulin, causing health concerns, and another criticizes the pharmacy for taking too long to process insulin.
Source: 4 of 8 reviews • Confidence: low (conflicting reports)
Are there any specific staff members praised or criticized in reviews?
Angel is repeatedly praised as the sweetest worker, always greeting customers warmly and making the process pleasant. Conversely, Melissa is criticized for rudeness, poor communication, and allegedly misinterpreting customer intentions, with one reviewer urging management to address her behavior.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
What are common complaints about Walmart Pharmacy's service?
Common complaints include long processing times, rudeness from staff (especially at the drop‑off window and from a technician named Melissa), unprofessional treatment of patients, and difficulty obtaining urgent medications like insulin or transplant drugs. Some reviewers also mention poor communication, such as not returning doctor messages or incorrectly filling insurance forms.
Source: 6 of 8 reviews • Confidence: medium (recurring theme)
Ratings
3.6
★★★★★3.632 reviews
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Offerings
Amenities
Planning
Payments
Details
- Plus Code
- 4JJ8+W6 Yucca Valley, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJXy1C2RnY2oARgSvNSSzpEmU
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