Walmart Pharmacy

Multiple customers praise the staff for being helpful, knowledgeable, and going above and beyond, especially noting individual employees like Reza and unnamed technicians who assisted with discounts and prescription issues. However, one reviewer reported a rude interaction with an Asian lady pharmacist who refused to fill a prescription despite the customer's urgent need.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

• Staff often explains discount options versus insurance.
• Technicians assist with finding coupons to reduce costs.

Several reviewers mention long wait times, system glitches, and stock shortages, leading to prescriptions being put on hold or unavailable. One reviewer experienced a 45-minute hold on the phone, followed by being transferred repeatedly and ultimately hung up on after expressing frustration.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

• Multiple mentions of 30+ minute waits in line.
• Issues with prescriptions being 'on hold' or out of stock.

One reviewer reported poor communication regarding prescription questions from their doctor, leading to a refusal to fill the prescription without clarification. Another reviewer criticized the pharmacy for not apologizing while on hold and for staff being distracted by other customers during phone calls.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

• Doctor-related prescription questions not communicated to the patient.
• Phone staff reportedly distracted by other customers.