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Wendy's

Fast food restaurant$● Unknown Hours
3.3(137)
Wendy's

Photos

All
Menu
Videos
Food & drink
Vibe
Chicken nugget
TenderCrisp
Comfort food
Sandwich
Ice cream
Hamburger
French fries

What reviewers say

Multiple Wendy's reviews highlight issues with customer service, phone etiquette, coupon honor, and cleanliness.

Themes summarized from customer reviews (sample of 8)

Is the customer service at this Wendy's generally welcoming and helpful?

Multiple customers report feeling unwelcomed and ignored, with staff staring or focusing on the drive-thru rather than assisting walk-in patrons. One reviewer specifically mentioned not being offered the option to order and being told only one restroom was for employees, leading to their departure.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

How reliable is the phone service at this Wendy's?

Several reviewers experienced difficulty reaching the restaurant by phone, noting that calls were answered and immediately hung up, preventing them from explaining issues or obtaining assistance.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

Does this Wendy's honor coupons as advertised?

Multiple reviews indicate that coupons were not honored, with staff denying them or providing incorrect explanations. One customer reported a coupon for a buy-one-get-one-free deal on spicy nuggets was rejected despite clear wording, and another mentioned the coupon was only valid for regular nuggets, not spicy.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

What is the quality of food and service at this Wendy's?

Several customers reported receiving spoiled or incorrectly prepared items, such as sour milk in coffee and missing items from their orders (e.g., chocolate milks, correct number of nuggets). One reviewer described the atmosphere as dirty and sticky, with no toilet paper available.

Source: 3 of 8 reviews • Confidence: medium (limited evidence)

How would you describe the overall atmosphere and cleanliness of this Wendy's?

One reviewer explicitly described the location as unclean, sticky, and lacking basic amenities like toilet paper, stating they would never return. This contrasts with other reviews that focus more on service issues than cleanliness.

Source: 1 of 8 reviews • Confidence: low (single report)

Ratings

3.3

3.3

137 reviews

5
63
4
16
3
7
2
5
1
46

Location

3838 Tyler St, Riverside, CA 92503

RiversideCA92503

Hours

Monday8 AM–12 AM
Tuesday8 AM–12 AM
Wednesday8 AM–12 AM
Thursday8 AM–12 AM
Friday8 AM–12 AM
Saturday8 AM–12 AM
Sunday8 AM–12 AM

Popular Times

6a
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
7p
8p
9p
10p
11p

Amenities & Details

Service options

DeliveryDrive-throughOnsite servicesTakeoutDine-in

Popular for

BreakfastLunchDinnerSolo dining

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroom

Offerings

CoffeeLate-night foodQuick bite

Dining options

BreakfastLunchDinnerCounter serviceDessertSeating

Amenities

Restroom

Atmosphere

Casual

Crowd

Groups

Payments

Credit cardsDebit cardsNFC mobile payments

Children

Good for kidsHigh chairsKids' menu

Parking

Free parking lotFree street parking

Details

Plus Code
WG7P+CP Riverside, California
Timezone
America/Los_Angeles
Google Place ID
ChIJB2mIoEy33IARLWfvmKHMEyQ

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