Wendy's
Fast-food burger chain serving sides such as chili & baked potatoes.
Location
12671 Moreno Beach Dr, Moreno Valley, CA 92555
Photos
What reviewers say
Wendy's reviews highlight concerns about portion accuracy for diabetic customers, cleanliness and maintenance issues, mixed service experiences, and positive feedback on food quality and app convenien
Themes summarized from customer reviews (sample of 8)
Is the portion size for kids' meals accurate, especially for diabetic customers?
One review reported a dangerously small portion for a diabetic child's meal, raising serious safety concerns about portion accuracy. This is a critical issue for families managing medical conditions.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
How clean and well-maintained is the dining area at this Wendy's?
Multiple reviews mention cleanliness problems: sticky tabletops, dirty dining rooms, and lack of regular cleaning. One reviewer noted a staff member failing to clean after someone sneezed on a table. Maintenance issues like broken booths and outdated signage were also highlighted.
Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)
- Reported cleanliness issues: sticky surfaces, dirty dining area, inadequate cleaning.
What is the typical experience with drive-thru service speed?
Several reviews comment on long drive-thru times, with one noting that the drive-thru continues to take a long time despite other improvements. This suggests ongoing delays in the drive-thru lane.
Source: 2 of 8 reviews • Confidence: medium (multiple mentions)
- Drive-thru times reported as long.
How would you describe the food quality and presentation?
Food quality is generally positive, with comments on hot and fresh meals, good taste (especially bacon), and accurate breakfast offerings. However, one review criticized the appearance of burgers and fries, stating they looked poorly presented.
Source: 4 of 8 reviews • Confidence: medium-high (mixed but predominant positive feedback)
- Food described as hot, fresh, and tasty; presentation concerns noted in one review.
What are the strengths of the Wendy's app and ordering options?
The app is praised for ease of use, offering pickup options inside, curbside, and drive-thru. It is noted as efficient, with friendly staff and good offers, especially for T-Mobile users through T-Mobile Tuesdays.
Source: 2 of 8 reviews • Confidence: high (explicit praise)
- App praised for convenience, multiple pickup options, and good offers.
Has the menu changed recently, and what are the reactions?
One review mentions the removal of sweet n sour sauce from the menu, which was noted as sad by some customers who enjoyed it with nuggets. This reflects a recent menu change with mixed reactions.
Source: 1 of 8 reviews • Confidence: medium (specific menu change)
- Sweet n sour sauce removed from menu; mixed reactions.
Ratings
4.0
★★★★★4.01,141 reviews
Hours
Popular Times
Amenities & Details
Service options
Popular for
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Offerings
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Details
- Plus Code
- WRPC+C9 Moreno Valley, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJoUA9Uoun3IARy3w0jBZ_wYQ
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