West Riverside Veterinary Hospital

Multiple customers report long wait times, with some waiting several hours, especially on busy days. One review noted a wait from 11:30 am to 6:03 pm, while another mentioned a long line outside the door even when arriving at opening time.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Five of eight reviewers specifically mention that the pricing is reasonable or the best prices, praising the affordability despite the wait.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Opinions are mixed. Several reviewers note that front desk employees can be rude or unprofessional, with comments about eye-rolling and poor customer service. However, other customers report that some front desk staff are helpful and friendly, and that the owner’s presence improves service.

Source: 4 of 8 reviews • Confidence: medium (conflicting themes)

The hospital accepts walk-ins only, with no appointments available. This leads to a chaotic sign-in process, especially when multiple dogs are brought in, as noted by one reviewer.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

Reviewers consistently praise the veterinarians, describing them as nice, knowledgeable, and caring. One reviewer specifically mentions Dr. Butchko positively, while another highlights the excellent handling of an aggressive cat.

Source: 5 of 8 reviews • Confidence: high (explicit mention)