Western Dental & Orthodontics

Multiple customers noted that the office is listed as an endodontist on Tricare but does not have one available, leading to issues with insurance documentation and wasted appointments.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

Several reviewers praised the staff as helpful, courteous, and respectful, while others reported rude behavior, unprofessional language, and poor communication about treatment approvals and scheduling.

Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)

At least one review reported being billed for services not received and an unreasonable refund timeline, indicating potential billing problems.

Source: 1 of 8 reviews • Confidence: low (single report)

Some patients experienced long wait times (2–3 hours) and canceled treatments without prior notice, while others had smooth implant procedures with no discomfort and positive follow-up care.

Source: 3 of 8 reviews • Confidence: medium (conflicting evidence)

Five of eight reviewers expressed high satisfaction with implant procedures, describing them as painless, professional, and resulting in excellent outcomes. Conversely, one reviewer reported a rushed, painful extraction and unresolved issues with a crown.

Source: 5 of 8 reviews • Confidence: high (explicit mention)