Western Dental & Orthodontics

Multiple customers describe the atmosphere as welcoming and friendly. Several reviewers highlight exceptional service, noting staff members go above and beyond to provide care and keep patients informed.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

Receptionists, particularly Lesly, are frequently praised for their welcoming demeanor and helpfulness. However, one review described a negative experience with a receptionist, citing dismissive and unprofessional behavior.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

Dental assistant Eileen consistently receives high praise for her knowledge, kindness, and dedication to patient care. One review noted her ability to anticipate questions and provide exceptional service.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

One review mentioned a discrepancy between information provided by the Google listing and the receptionist regarding appointment lateness, leading to a negative experience. There are conflicting reports regarding appointment scheduling policies.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

One review detailed a concerning interaction regarding a parent's baby, with the receptionist suggesting the parent 'find someone to watch him'.

Source: 1 of 8 reviews • Confidence: low (limited evidence)