Western Dental & Orthodontics

Multiple customers describe the staff as very nice, professional, and uplifting. They highlight individual practitioners like Dr. Santos, Christian, and the dental assistant Julie for their clarity, kindness, and comforting demeanor during procedures.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Five of eight reviewers report excellent outcomes, noting that procedures such as fillings, wisdom tooth removal, and extractions were performed gently and efficiently with minimal pain afterward. One reviewer praised the thoroughness of the examination and the ability to achieve a desired smile.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Two reviews mention significant wait times and scheduling problems. One customer waited three hours for a scheduled appointment and was eventually told there was no available time, leading to a cancellation without acknowledgment. Another reviewer reported a similar lengthy wait and insurance-related delays.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

One reviewer explicitly describes the facility as unsanitary and dated, citing excessive dirt and dust on equipment as a health hazard. This view is isolated among the eight reviews.

Source: 1 of 8 reviews • Confidence: low (single report)

One reviewer experienced a positive interaction with Christian regarding financial difficulties, noting that the staff helped apply for a CareCredit card to manage costs. Conversely, another reviewer faced issues with incorrect insurance information leading to delays and a lack of resolution, resulting in a negative experience.

Source: 2 of 8 reviews • Confidence: medium (conflicting evidence)