Western Dental & Orthodontics

Multiple customers report a highly positive experience, highlighting attentive and professional staff, clear communication, and thorough care. However, some reviews mention unprofessional handling of emergencies and scheduling issues.

Source: 7 of 8 reviews • Confidence: medium-high (recurring theme)

Several reviewers praise the head receptionist and financial advisor, Iraiz, for being incredibly helpful and making the process easy.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

Positive reviews highlight Dr. Fajardo as fantastic, attentive, knowledgeable, and caring. Dr. Shah is also noted for being nice and helpful.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

One review noted that during an emergency, the office could only take x-rays and advised returning later, leaving the patient in pain. Another review reported being rescheduled without consent and receiving conflicting appointment confirmations.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

Negative reviews criticize unprofessional behavior, including staff going on lunch breaks during appointments, inadequate emergency treatment, and billing issues such as undisclosed changes to appointments and unauthorized charges.

Source: 3 of 8 reviews • Confidence: medium (limited evidence)