Wildomar Eye Care

Multiple customers highly recommend Dr. Vu, describing him as thorough, kind, honest, and child-friendly, with excellent and insightful service.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Several reviewers mention that the staff, including Dr. Vu, Viviana, and others, are friendly, professional, and make patients feel welcomed and comfortable.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

One review criticizes the new front office staff for lacking customer service skills, being argumentative, and improperly handling patient materials, such as discarding contact lens trials.

Source: 1 of 8 reviews • Confidence: medium (single negative review)

One reviewer notes that appointments often run late due to overbooking, causing significant wait times beyond scheduled times.

Source: 1 of 8 reviews • Confidence: medium (single mention)

One reviewer reports that glasses were not corrected after multiple attempts and were incorrectly deemed unwarranted, while another mentions a broken frame that was not replaced under warranty.

Source: 2 of 8 reviews • Confidence: low (conflicting negative experiences)

One reviewer finds the clinic hard to locate on maps and notes that religious music played continuously can be annoying, and glasses provided were reported as warped.

Source: 1 of 8 reviews • Confidence: low (single anecdotal comment)