Willow Village
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What reviewers say
Willow Village receives mixed reviews, with notable complaints about staff attitude and communication, but also positive feedback on living experience.
Themes summarized from customer reviews (sample of 8)
Is the office staff at Willow Village helpful and courteous?
Several reviewers expressed dissatisfaction with the office staff, particularly mentioning a lady named Catalina who was perceived as rude and unhelpful when answering questions about rent. Multiple customers noted a lack of willingness to assist.
Source: 1 of 8 reviews • Confidence: low (single negative review)
Does Willow Village provide adequate notice before turning off utilities?
Multiple customers complained that the management fails to give notice before turning off water, leading to unexpected disruptions. This issue has reportedly occurred several times.
Source: 1 of 8 reviews • Confidence: low (single negative review)
Is Willow Village considered a good place to live long-term?
One reviewer, having lived at the complex since 1980, described it as a 'hole dump' and strongly advised against applying, indicating a very negative long-term experience. Conversely, another reviewer stated it is 'great to live here' and called it 'the best,' reflecting a positive long-term view.
Source: 2 of 8 reviews • Confidence: medium (conflicting themes)
Is the phone service at Willow Village reliable?
One reviewer noted that the apartment building does not reliably answer phone calls, suggesting a problem with communication accessibility.
Source: 1 of 8 reviews • Confidence: low (single negative review)
Ratings
2.7
★★★★★2.710 reviews
Location
1150 N Willow Ave, Rialto, CA 92376
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Details
- Plus Code
- 4JCG+72 Rialto, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJMYjUfZxNw4ARSLnGXvtvz3c
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