Wok Around

Reviews show mixed experiences with food quality. Some customers report excellent taste and fresh, crispy dishes, especially when ordering inside for immediate preparation (e.g., Sweet & Sour Chicken described as 10/10). However, others found the orange chicken hard and the fried rice and chow mein overly oily, with one reviewer questioning the authenticity of the chicken texture. Overall, food quality appears variable.

Source: 4 of 8 reviews • Confidence: medium (conflicting themes)

Customer service is frequently praised when Glenda and Claudia are present, described as friendly, knowledgeable, and outstanding, making the experience smooth and pleasant. However, when they are absent, service noticeably drops, with one reviewer reporting being ignored and mistreated by another staff member. Thus, service quality is highly dependent on staff availability.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

Portions are described as generous for the price ($12) by one reviewer, but another notes a recent reduction in portion size and an increase in price, calling the current portions small and more expensive. This indicates a shift in portion size and pricing over time.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

Negative reviews highlight several issues: incorrect orders (e.g., a veggie bowl served instead of meat dishes), hard or inedible food (orange chicken), excessive oiliness, lack of seasoning, and poor service when key staff members are absent. One reviewer also reported a staff member acting suspiciously toward them, suggesting a possible customer service problem.

Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)