WoodSpring Suites Moreno Valley

Multiple customers report rooms with strong odors, chewed blinds, visible hair, and unclean bathrooms. One guest was unable to secure a clean room and requested a refund, which was denied. Housekeeping frequency is described as inadequate, with some rooms not cleaned for two weeks.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

• Room condition issues: odor, chewed blinds, hair, unclean bathroom
• Housekeeping frequency: every 2 weeks (per guest complaint)

Several reviewers describe the front desk staff as disrespectful, rude, and unprofessional. Instances include being given an earful for calling about a delayed room, being told the room would never get clean, and receiving false promises of discounts that were later revoked.

Source: 5 of 8 reviews • Confidence: high (recurring theme)

• Staff attitude: disrespectful, rude, unprofessional
• False promises: discounts guaranteed then denied

Guests report feeling unsafe due to people sleeping in cars in the parking lot and a welfare check being required for an injured guest. One review specifically warns against bringing family due to perceived lack of security.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

• Safety concerns: cars parked in lot, welfare check needed
• Family safety warning: not recommended for families

One guest experienced a toilet that would not flush after one use, and another reported excessive noise and uncomfortable bedding. The hotel does not provide breakfast, and there are reports of pests such as cockroaches.

Source: 3 of 8 reviews • Confidence: medium (multiple isolated complaints)

• Amenity issues: non-flushing toilet, noisy bedding
• Pest presence: cockroaches reported
• Missing service: no breakfast offered