XPO

Multiple reviewers report significant delivery delays, with shipments being days late or rescheduled multiple times. However, five reviewers mentioned timely delivery and unloading. Overall, reliability appears inconsistent.

Source: 6 of 8 reviews • Confidence: medium (mixed evidence)

Several reviewers describe XPO's customer service as terrible, citing unresponsive staff, lack of communication about delays, and rude behavior. One reviewer noted a positive interaction, but the majority emphasize poor service.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Reviewers mention strict pickup times, with shipments not allowed to be picked up until 4:00 p.m. even if available earlier. One review noted the need to bring a pen for weekend paperwork signing, and another mentioned the yard is spacious and always has parking.

Source: 3 of 8 reviews • Confidence: medium (specific anecdotes)

• Pickup restricted to 4:00 p.m.
• Spacious yard with ample parking

One reviewer highlighted that the yard is spacious and always has parking available, indicating a positive aspect of the physical location.

Source: 1 of 8 reviews • Confidence: low (single positive comment)