Yucca Family Medical Care
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What reviewers say
Yucca Family Medical Care receives mixed reviews, with high praise for doctors like Dr. John Batin and concerns about staff efficiency and communication.
Themes summarized from customer reviews (sample of 8)
How is the quality of care provided by the doctors at Yucca Family Medical Care?
Multiple customers highly recommend Dr. John Batin, describing him as caring, knowledgeable, and life-saving, with many patients willing to wait for his appointments. Other providers are also noted as awesome.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
What are common complaints about the front desk and office staff?
Several reviewers criticize the office staff for long wait times, lack of communication, being rude, and frequently citing being short-staffed. One reviewer specifically mentioned a receptionist who was defensive and not apologetic.
Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)
- Front desk often delays appointments for walk-ins.
- Staff sometimes violate medical board laws with excuses.
How reliable is the follow-up process after appointments or tests?
One review noted a significant delay in follow-up instructions for a TB test, requiring the patient to return two days later only to find the clinic closed, causing a 30-minute round-trip inconvenience.
Source: 1 of 8 reviews • Confidence: low (single incident)
Do nurses receive positive feedback?
Multiple customers praise the nurses as amazing and caring, complementing the doctors' bedside manner.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
Are there concerns about doctor availability or demeanor?
One reviewer reported a doctor who did not engage with them, avoiding eye contact and failing to answer questions, while another mentioned doctors being burned out and nurses running the clinic.
Source: 2 of 8 reviews • Confidence: medium (conflicting views)
- Some doctors appear tired or unengaged.
- Nurses reportedly handle patient interactions more effectively.
Ratings
3.0
★★★★★3.080 reviews
Location
57675 29 Palms Hwy #111, Yucca Valley, CA 92284
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Details
- Plus Code
- 4HFV+RJ Yucca Valley, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJp6yA_uYn24AR39aYJALmJzA
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