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Adelanto Animal Control

City government office● Unknown Hours
2.4(30)

What reviewers say

Adelanto Animal Control receives mixed reviews, with frequent complaints about poor communication, unresponsive phone lines, and inadequate response to animal-related issues, but also praise for excep

Themes summarized from customer reviews (sample of 8)

Does Adelanto Animal Control respond promptly to calls about loose or dangerous animals?

Multiple customers report that Adelanto Animal Control often fails to answer phone calls or respond to urgent requests for assistance with loose or dangerous animals, leading to community safety concerns.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

  • Issues include dogs running loose, biting passersby, and property damage.
  • Some reviews note a lack of follow-through on reports of broken gates and neglected animals.

How is the customer service quality at Adelanto Animal Control?

Several reviewers describe the staff as rude, unhelpful, and complaining about their duties, contributing to a negative experience for callers.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

  • Phone line staff are frequently criticized for attitude and poor communication.
  • One review specifically praises Brenda and a young responder for rapid assistance.

Are there any positive experiences reported with Adelanto Animal Control?

One review highlights exceptional service from Brenda and a young responder who quickly addressed a deceased pet situation, expressing gratitude for their rapid response.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

What are the operational hours of Adelanto Animal Control?

Reviews indicate that Adelanto Animal Control is not available on Fridays and only operates part-time during the week, which may delay non-emergency responses.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

  • Some customers report waiting until Monday for non-emergency issues.
  • The city is described as having limited employee presence, with only four days of weekly operation.

Ratings

2.4

2.4

30 reviews

5
8
4
2
3
1
2
1
1
18

Location

11600 Air Expy, Adelanto, CA 92301

AdelantoCA92301

Hours

Monday8 AM–6 PM
Tuesday8 AM–6 PM
Wednesday8 AM–6 PM
Thursday8 AM–6 PM
FridayClosed
SaturdayClosed
SundayClosed

Popular Times

Amenities & Details

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Details

Plus Code
HHFQ+2G Adelanto, California
Timezone
America/Los_Angeles
Google Place ID
ChIJc0JqAM1xw4ARaT-qXOv_QLg

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