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Altura Credit Union

Credit union● Unknown Hours
★★★★★3.6(115)
Altura Credit Union

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Exterior
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Inside
By owner
Street View & 360°

What reviewers say

Altura Credit Union receives praise for staff helpfulness and service quality, but reports of fraud handling issues.

Themes summarized from customer reviews (sample of 8)

How would you describe the customer service experience at Altura Credit Union?

Multiple customers highlight excellent service, with staff members like Sal, Wendy, and Romen Ama receiving specific praise for being helpful, patient, and providing clear guidance. Guests often mention the staff's willingness to assist and create a smooth, stress-free experience.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

What are the common concerns about fraud handling at Altura Credit Union?

One review criticizes the credit union's fraud handling, noting a lack of proactive assistance and delays in resolving a fraudulent transaction, leading the reviewer to consider closing their account due to repeated security issues within a short period.

Source: 1 of 8 reviews • Confidence: low (single conflicting report)

Is it easy to contact Altura Credit Union for questions outside of visiting a branch?

One reviewer mentions that while the staff is praised, the inability to call for questions and the requirement to visit a location in person is noted as a minor drawback.

Source: 1 of 8 reviews • Confidence: medium (specific mention)

Ratings

3.6

★★★★★3.6

115 reviews

5★
67
4★
7
3★
4
2★
3
1★
34

Location

23540 Cactus Ave, Moreno Valley, CA 92553

Moreno ValleyCA92553

Hours

Monday9 AM–5:30 PM
Tuesday9 AM–5:30 PM
Wednesday9 AM–5:30 PM
Thursday9 AM–5:30 PM
Friday9 AM–6 PM
Saturday9 AM–1 PM
SundayClosed

Popular Times

6a
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
7p
8p
9p
10p
11p

Amenities & Details

Service options

Drive-through

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Details

Plus Code
WP6X+9H Moreno Valley, California
Timezone
America/Los_Angeles
Google Place ID
ChIJx1TJkXam3IARJHiERfclkag

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