America's Best Contacts & Eyeglasses

Multiple customers highlight the courteous and professional demeanor of the staff, noting that employees take time to explain procedures and assist with choices. Specific mentions of exceptional service from Claudia and Sheyla are noted.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

• Staff praised for patience and kindness
• Positive interactions with Claudia and Sheyla

One reviewer reports feeling misled about eye health, stating they were encouraged to purchase glasses despite being told there was bleeding behind their eyes, which worsened after the purchase. The reviewer felt they should have been directed to another doctor earlier.

Source: 1 of 8 reviews • Confidence: low (single negative incident)

• Reviewer felt misinformed about eye condition
• Concern about financial impact on fixed income

Scheduling is described as easy, though one reviewer noted a negative interaction with a staff member named Michelle during an upsell attempt, suggesting a need for customer service training.

Source: 2 of 8 reviews • Confidence: medium (mixed feedback)

• Easy scheduling process
• One instance of poor upsell experience

Several reviewers mention affordable prices and good discounts when using promos, indicating satisfaction with the cost aspect of the service.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

• Affordable prices for glasses
• Positive feedback on promotional discounts