Hemet Optometric Center

Multiple customers highlight Dr. Simpson as a highly skilled and knowledgeable eye doctor who provides outstanding care and service over many years, benefiting multiple generations of families.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Several reviews describe the staff as professional, knowledgeable, and kind, while a few mention instances of rudeness, lack of customer service, and unhelpful interactions regarding warranties and frame issues.

Source: 8 of 8 reviews • Confidence: medium (mixed feedback)

One review reports dissatisfaction with a broken frame after a warranty claim process, noting a lack of follow-up and high replacement costs, contrasting with other reviews that do not mention such issues.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

Many customers appreciate Dr. Simpson's detailed explanations, personal conversations, and thoroughness, making them feel seen and well-informed about their eye health.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

The majority of reviewers highly recommend the practice, praising Dr. Simpson and the staff for their kindness, professionalism, and excellent service, while a minority suggest improvements in staff customer service.

Source: 7 of 8 reviews • Confidence: high (recurring theme)