Animal Friends of the Valleys

Multiple customers highlight the kindness and helpfulness of the staff, particularly volunteers and adoption counselors who guide them to suitable pets. One reviewer specifically praises Ms Sherry for her exceptional assistance with a kitten adoption, describing the process as smooth and the staff as amazing. Another mentions that the staff is very kind and the animals are well socialized, making the adoption experience enjoyable.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Several reviewers describe the animals as being well taken care of, noting that the shelter appears clean and the animals are healthy. One visitor mentions the shelter is the most beautiful they've seen, indicating good conditions. However, one review criticizes the cleanliness, stating there was poop left in a dog’s room, suggesting occasional lapses in maintenance.

Source: 2 of 8 reviews • Confidence: medium (mixed evidence)

One reviewer urges the shelter to slow down its euthanasizing process, expressing hope for more chances at happy lives for the animals. This suggests a perception that euthanasia rates might be higher than some visitors would like.

Source: 1 of 8 reviews • Confidence: low (single mention)

One reviewer reports that an adopted cat developed a serious medical issue (blood in urine) shortly after adoption, claiming the shelter was unaware of the cat's pre-existing condition. This reviewer feels the shelter was not transparent about the cat's health and denied responsibility for treatment, leading to significant financial and emotional stress for the adopter.

Source: 1 of 8 reviews • Confidence: low (specific incident)

One satisfied customer notes that the shelter offers affordable spay/neuter services, describing the pricing as reasonable and the process efficient, with all necessary forms completed before check-in. The only minor drawback mentioned is a longer-than-expected check-in wait time, which the reviewer accepted given the low cost.

Source: 1 of 8 reviews • Confidence: medium (specific service feedback)