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Haven Pet Center

Animal shelter● Unknown Hours
★★★★★4.2(1,261)
Haven Pet Center

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What reviewers say

Haven Pet Center receives mixed reviews, with praise for adoption services and low-cost clinics, but concerns about emergency care and staff empathy.

Themes summarized from customer reviews (sample of 8)

How is the adoption experience at Haven Pet Center?

Multiple customers report positive adoption experiences, noting that staff genuinely care about animals and provide quick service, especially for military families eligible for a free pet. Adoptees describe their new pets as loving and well-suited to their needs.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

What are the membership fees and features of the dog park at Haven Pet Center?

Several reviewers mention a yearly membership costing about $100, which allows unlimited use of both small and large dog areas. The park is noted for its enjoyable environment for dogs, though some small dogs occasionally enter the large dog side and vice versa.

Source: 1 of 8 reviews • Confidence: medium (specific detail)

How does Haven Pet Center handle low-cost veterinary services?

Five reviewers highlight the low-cost clinic, praising the ease of online booking, quick service (often within 15 minutes), and the provision of post-visit vaccination records.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

What are the concerns regarding emergency care at Haven Pet Center?

One reviewer expressed strong dissatisfaction, stating that during an emergency with a bleeding dog, staff refused assistance and directed them away, citing lack of veterinary capability and empathy. This contrasts sharply with the generally positive experiences reported for routine services.

Source: 1 of 8 reviews • Confidence: low (single negative incident)

How does Haven Pet Center handle ear tipping of cats?

One reviewer reported an unexpected ear tipping procedure performed on their cat without prior notice, leading to distress and an added cost. The staff member during pick-up was described as indignant and unprofessional, though another staff member was empathetic when contacted later.

Source: 1 of 8 reviews • Confidence: low (specific incident)

Ratings

4.2

★★★★★4.2

1,261 reviews

5★
840
4★
180
3★
81
2★
36
1★
124

Location

690 Humane Wy, San Jacinto, CA 92582

San JacintoCA92582

Hours

MondayClosed
Tuesday10 AM–4 PM
Wednesday10 AM–4 PM
Thursday10 AM–4 PM
Friday10 AM–4 PM
Saturday10 AM–4 PM
Sunday10 AM–4 PM

Popular Times

Amenities & Details

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroomWheelchair accessible seating

Amenities

Gender-neutral restroom

Crowd

LGBTQ+ friendlyTransgender safespace

Parking

Paid parking lot

Details

Plus Code
Q2JG+72 San Jacinto, California
Timezone
America/Los_Angeles
Google Place ID
ChIJKW3WLpho24ARY34e61xN3oA

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