Apple Valley Choice Energy

Several reviewers mention unexpected charges and fees, with one review noting a $240 charge for 'delivering electricity' through Edison. Another customer reported a significantly higher bill despite minimal electricity usage. There are conflicting reports, as some customers are happy with their service.

Source: 4 of 8 reviews • Confidence: medium (recurring theme)

• Pricing keywords: "additional charges", "higher bill"

Multiple customers express frustration with the opt-out process. One review stated it's 'impossible' to opt out, and another mentioned difficulty due to a lack of clear communication. Several reviewers indicate they were not informed about the option to opt out when initially signing up with Edison.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Some customers seem to confuse Apple Valley Choice Energy with Southern California Edison (SCE). Reviews suggest that Apple Valley Choice Energy acts as an intermediary, delivering electricity through Edison, which can lead to unexpected billing situations if customers are unaware of this arrangement.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

Customer service experiences vary. One review praised the customer service representatives as 'great and friendly.' However, other reviews describe the service as 'terrible' and 'incompetent,' citing a lack of communication and difficulty resolving issues.

Source: 2 of 8 reviews • Confidence: medium (conflicting reports)

Several reviewers express feeling misled, stating they did not request or ask to be with Apple Valley Choice Energy. They indicate they signed up with Edison and were not informed about the separate service provider.

Source: 3 of 8 reviews • Confidence: medium-high (explicit mention)