Arrowhead Fontana Family Health

Multiple customers report long wait times, often exceeding an hour, with some waiting over 2 hours for lab work. However, one reviewer noted that wait times were unexpectedly long despite the clinic being less busy.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

• Wait times vary widely; some patients wait 1 hour, others over 2 hours.
• Staff often cite lack of accurate wait time estimation.

Several reviewers praise specific staff members—such as Dr. Molina, Tanny, Nurse Ram, and the X-ray tech—for being patient, kind, and attentive. Conversely, other guests criticize staff for appearing disinterested, chatting, or prioritizing personal activities over patient care.

Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)

• Positive interactions noted with individual providers and technicians.
• Negative experiences highlight perceived neglect and lack of urgency.

Many guests describe the clinic as new, clean, and spacious. One reviewer specifically compliments the cleanliness and size, while another mentions a stuffy environment due to inadequate air conditioning.

Source: 3 of 8 reviews • Confidence: medium (consistent praise)

• Facility is frequently noted as clean and large.
• Air conditioning concerns reported by one visitor.

Five of eight reviewers express strong satisfaction with the doctors, highlighting Dr. Molina and Dr. Kaufman as exemplary, caring, and thorough. One reviewer, however, rates the overall clinic as terrible, primarily due to wait times and perceived staff indifference.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

• Specific doctors praised for their care and professionalism.
• One reviewer's overall negative experience is driven by wait times and staff behavior.

One reviewer reports persistent difficulties scheduling an appointment through the call center, with promises of callbacks that never materialized over three weeks.

Source: 1 of 8 reviews • Confidence: low (single instance)