Kaiser Permanente Fontana Medical Center

Several reviewers reported extremely long ER wait times, with one patient waiting up to 5 hours and others noting waits from 8:30 PM to 5 AM. This suggests significant delays in emergency care.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

Multiple customers highly praised Dr. Berneva J. C. Adams and Dr. Sonuga for their thoroughness, patience, and personalized attention, describing them as exceptional OBG/GYN and general practitioners.

Source: 3 of 8 reviews • Confidence: high (recurring theme)

Guests often mention positive interactions with staff, noting kindness and effort despite resource limitations. However, several reviews highlighted inadequate hygiene, delayed assistance, and insufficient cleaning, particularly in recovery rooms and shared bathrooms.

Source: 3 of 8 reviews • Confidence: medium (mixed evidence)

• Recommendations include more CNAs, better seating, advanced meal ordering, and guaranteed room availability post-surgery.

One review expressed frustration with travel nurses, stating they do not meet Kaiser's high standards and may overstep doctors' roles, suggesting a need for more locally trained staff.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

Recent visitors reported positive experiences with follow-up care and thorough testing in the ER, indicating that while some aspects need improvement, the medical center can deliver high-quality care when staff resources are adequate.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)