Arrowhead Orthopaedics Beaumont

Reviews are split: several customers report feeling uncared for, with staff perceived as unsympathetic and dismissive, while others praise the staff as helpful and nice, describing them as A++++. One review noted a lack of sympathy and poor listening, whereas another highlighted pleasant experiences and quick service.

Source: 4 of 8 reviews • Confidence: medium (conflicting themes)

Wait times vary widely: some patients experienced waits under 10 minutes, while others reported over 30 minutes or even 30 minutes on hold before an appointment. One review mentioned a 30-minute hold as a first-time patient, and another noted a one-hour wait despite arriving early.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Multiple reviews comment on accessibility challenges: the front doors are heavy and non-automatic, and rooms are cramped for wheelchairs. However, a correction notes that automatic doors exist but are non-functional. Thin walls also allow hearing of neighboring conversations.

Source: 2 of 8 reviews • Confidence: medium (specific observations)

• Automatic doors present but malfunctioning
• Rooms may be tight for wheelchair users

Appointment reliability is mixed: one review reports canceled appointments without notification, while another mentions a grace period for late arrivals. Overall, there is evidence of both timely and untimely cancellations.

Source: 3 of 8 reviews • Confidence: medium (limited evidence)