Banc of California

Multiple reviewers consistently praise the customer service, describing it as the best around for both business and personal banking. Staff are noted for being friendly, professional, and familiar with customers, creating a welcoming atmosphere.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

One reviewer expressed a significant dissatisfaction, citing poor handling of an elderly account holder's overdraft issues and restrictions on accessing past transaction data via the app, leading to plans to close the account.

Source: 1 of 8 reviews • Confidence: low (single conflicting review)

Reviewers highlight that mask wearing is required at walk-up windows, and the branch offers easy transaction completion with proper identification and deposit/withdrawal slips. Additionally, drive-up options are available, providing flexibility for clients.

Source: 1 of 8 reviews • Confidence: medium (specific feature mention)

• Mask wearing required at walk-up windows
• Drive-up options available

Several reviewers refer to the Upland branch as the best community bank in the city, reinforcing its positive standing among local patrons.

Source: 2 of 8 reviews • Confidence: medium-high (recurring theme)