Chino Commercial Bank
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What reviewers say
Chino Commercial Bank is praised for friendly, knowledgeable staff and excellent service, though one reviewer had a negative experience with a specific employee.
Themes summarized from customer reviews (sample of 8)
Is Chino Commercial Bank known for friendly and knowledgeable staff?
Multiple reviewers highlight the bank's friendly and knowledgeable employees, describing them as helpful and professional. Five out of eight reviews specifically mention this positive aspect.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
How does Chino Commercial Bank support business customers during challenging times?
One reviewer commends the Upland branch for assisting a business through the pandemic, noting prompt responses to phone calls and emails outside regular banking hours.
Source: 1 of 8 reviews • Confidence: medium (specific example)
Are there any reports of service issues at Chino Commercial Bank?
One reviewer reported a persistent issue with ATM cash deposit functionality, stating the problem was acknowledged a month prior but remains unresolved, raising concerns about accessibility and safety.
Source: 1 of 8 reviews • Confidence: low (single isolated complaint)
Does Chino Commercial Bank have any negative feedback regarding customer service?
One review criticizes a specific employee, Cindy H., for allegedly refusing to process a deposit for an elderly customer, expressing dissatisfaction with the bank's response to the elderly woman's needs.
Source: 1 of 8 reviews • Confidence: low (specific negative incident)
Ratings
4.0
★★★★★4.08 reviews
Location
300 N Mountain Ave, Upland, CA 91786
Hours
Popular Times
Amenities & Details
Accessibility
Details
- Plus Code
- 38WJ+V6 Upland, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJrQq6AS4xw4AR20wbgyRo-2c
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